Frequently asked questions

General

How do I know if a restaurant accepts Foodie Card?

All participating restaurants should have a green sticker on their window that states they are a Foodie Card member. However, as new restaurants are added daily, please click here for the most up-to-date list.

How much is a Foodie Card?

It's $29.99 a year plus tax.

I lost my card, how do I get a replacement?

Please click here to request a replacement card.

How do I add a restaurant to Foodie Card?

Please click here to submit a restaurant.

How is Foodie Card affiliated with the Tri-State Restaurant Club?

Neil Foster started the Tri-State Restaurant Club in 2015 and also co-founded Foodie Card.

Once a Foodie Card is purchased, when will I receive it in the mail?

You can download our mobile app instantly by clicking here. Please allow 7-10 business days for the physical card to arrive.

Can I give a card as a gift?

Absolutely! You can give a card by clicking here. For all gifts there is a $5 one time processing fee. This includes a personalized gift message printed on a premium postcard and shipped with the card.

My Foodie Card is about to expire — What should I do?

Nothing – just sit back and relax. You're all set. We'll send you an email a week before notifying you that the credit card on file will be charged a renewal fee of $29.99 plus tax.

How do renewals work? Will I be automatically renewed?

Your Foodie Card renews once a year. For example, if you card expires in March 2021, your card will renew on March 15th, 2021 so that you can continue to enjoy the program without interruption. If you paid for the physical card, the new one will arrive prior to the end of the month. If you’re using our mobile app, you’ll be good to go immediately upon renewal. If you would like to cancel your membership before it renews please email hello@foodiecard.com. As always, we donate a full day of meals to those less fortunate for each purchase & renewal through our partnership with Island Harvest.

Don't see your favorite restaurant on our list?

Just email us at hello@foodiecard.com with the full restaurant name and address and we will have our Sales Team reach out to them.

How much is donated to Island Harvest?

For every card purchased, Foodie Card donates 5% of the sale to Island Harvest. That is enough to give 1 person an entire day of meals (including breakfast, lunch and dinner).

Rewards

How Does Foodie Card Rewards work?

For every dollar saved, you will be rewarded 1 point. Upon reaching 300 points, you will be eligible to redeem a $15 gift card to Amazon, Walmart, Target or Visa. You will be able to redeem it right on our site and we’ll email your gift card right away. You can keep track of your rewards in your dashboard. Every time you dine-out or pickup some food from a Foodie Card restaurant, upload your bill through the mobile app or website for processing. Please allow 2-5 business days to review your rewards submission.

How do I get rewarded when I dine-in or pickup from a restaurant?

Using our mobile app, you can simply take a picture of your bill and upload it directly. We’ll review everything and approve it within a few business days. You can upload your bill through our website as well within your dashboard.

Do I get rewarded whether I’m eating at the restaurant or picking up my food?

Absolutely! You’re rewarded for dine-in or pickup from Foodie Card affiliated restaurants. Please note, not all restaurants honor Foodie Card for pickup, so please check the directory to confirm.

I received my wrong reward amount – Can you assist?

If you received the wrong reward amount, you can contact us here or simply email us at hello@foodiecard.com with all the pertinent information and we’ll make sure to get this resolved. Please include your full name, member ID, restaurant name, cost for the meal and the total amount you saved.

Dine-in and Pickup

What should I do if I ate at a restaurant that is supposed to take Foodie Card, but they refused to accept it?

We’re sorry this happened to you! Please click here to file a complaint. Restaurants experience turnover and there’s a chance the new staff was not updated properly about the program. We’ll get to the bottom of it.

Are there black-out dates for dine-in and pickup?

A restaurant has the right to refuse a Foodie Card on the following holidays: Christmas Eve, Easter, Father’s Day, Mother’s Day, New Year’s Eve, Thanksgiving Eve, Cinco de Mayo, Valentine’s Day.

Can multiple Foodie Cards be used on a single restaurant bill?

Only one card can be applied per bill.

Is there a maximum discount on a single use?

Yes, the maximum that can be saved in $100.

Can the card be combined with other coupons, discounts, or specials?

No, the Foodie Card cannot be combined with other coupons, offers, promotions or specials.

Mobile App

How do I get started with the mobile app?

Download the iOS (iPhone) mobile app here and login with your email and password used to access your account on our website. If you’re unsure of your password, simply click ‘forgot password’ and we’ll email you a link to reset it. Once you login to your account you’ll be all set!

When will the Android app be available to download?

We expect the Android app to be available in December 2020. Thanks for your patience!

How do I change the name on my digital Foodie Card?

Email us at hello@foodiecard with your new name request and the reason for the change of name.

How do I display my digital Foodie Card?

Open your mobile app and at the bottom of the screen you’ll see a ‘Display My Card’ icon. Simply click this icon and enter the name of the restaurant you’re visiting. Show your server the digital card and you’ll be all set! Don’t forget to earn your rewards after. See our REWARDS FAQs for more assistance.

Refer-A-Friend

How does refer-a-friend work?

In order to receive the referral credit, the order must be placed through the link provided within your account as it is unique to your email address/account. The link is tied to your account so anyone that purchases with your link will automatically be associated with your account.

How much do I earn if my friend signs up?

The link also provides a customer with a $10 discount and once the customer redeems (using the link) you will be rewarded a $10 store credit for a future renewal or gift purchase. Please note, the $10 reward is only provided for new customers that sign up with the Foodie Card program.

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